Introduction
First Security Services Pty Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other relevant privacy legislation. This Privacy Policy outlines how we collect, use, disclose, and store your personal information. By engaging with our services or using our website, you agree to the practices described in this policy.
1. Collection of Personal Information
We collect personal information necessary to provide our services and conduct our business. This may include:
- Name, address, phone number, and email address.
- Employment or business details for service contracts.
- Payment and billing information.
- CCTV footage or incident reports (if applicable).
We may also collect non-personal data, such as website usage information, through cookies and similar technologies.
2. Use of Personal Information
We use the information we collect to:
- Provide and manage our security services.
- Process payments and issue invoices.
- Communicate with you about service updates or changes.
- Ensure compliance with legal and regulatory requirements.
We will only use your information for the purposes for which it was collected or as permitted by law.
3. Disclosure of Personal Information
We may disclose personal information to third parties, such as:
- Law enforcement agencies or regulators if required by law.
- Contractors or service providers assisting in delivering our services.
- Insurance providers for claims or coverage purposes.
We do not sell or share your information for marketing purposes.
4. Security of Personal Information
We implement strict security measures to protect personal information from misuse, loss, and unauthorized access. Measures include:
- Secure storage and encryption of sensitive data.
- Access controls and confidentiality agreements for staff and contractors.
- Regular audits to ensure compliance with relevant security standards.
5. Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate, incomplete, or out-of-date. To exercise this right, contact us at info@firstsecurityservices.com.au.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
Email: info@firstsecurityservices.com.au
Address: Orion Unit-12, 170 John Gorton Drive, Coombs, ACT-2611, Australia